Sub processors

Last modified: 21st September 2018

Statement

RightMarket Limited ("we") use certain sub-processors to assist in providing our services.

A sub-processor is a third party data processor engaged by RightMarket, who has or potentially will have access to or process customer data (which may contain personal data).

We engage different types of sub-processors to perform various functions as explained below.

Data Processing Agreement

Whenever we engage with a sub-processor, we enter into a data processing contract to ensure that the sub-processor is subject to contractual obligations which are the same as or equivalent to those imposed on RightMarket.

Engaging new sub-processors

We will provide notice via this policy of updates to the list of sub-processors that are utilised or which we propose to utilise to deliver our services.

We agree to keep this list updated regularly to enable our customers to stay informed of the scope of sub-processing associated with our services.

RightMarket customers can object in writing to the processing of its personal data by a new sub-processor within thirty (30) days after updating of this policy and shall describe its legitimate reasons to object. If no objections are raised during such time period, the new sub-processor(s) shall be deemed accepted.

If you do not approve of a new sub-processor, then you may terminate any subscription for the affected service without penalty by providing, before the end of the relevant notice period, written notice of termination that includes an explanation of the grounds for non-approval. After termination, we will remove payment obligations for any subscriptions for the terminated service from subsequent invoices to you.

Sub-processors

The following is an up-to-date list (as of the date of this policy) of the legal entities of our sub-processors:

Name Country Function
OCRex Ltd. Republic of Ireland AutoEntry accounting data entry
ZenDesk Inc. United States of America Customer support
Klipfolio Inc. Canada Internal reporting
Microsoft Corp. United States of America Office suite, platform infrastructure and service data storage
Payment Solutions Ltd. United Kingdom SmartDebit direct debit payment mangement
Xero Ltd. New Zealand Accounting
Atlassian Corporation Plc Australia Confluence intranet
HubSpot Inc. United States of America Customer relationship management
Rocket Science Group United States of America MailChimp email sending
Google Inc. United States of America Analytics, form data capture and storage
RightMarket Vietnam Company Limited Vietnam Development and platform services
Functional Software Inc. United States of America Sentry error tracking
Slack Technologies Inc. United States of America Communications
SignRequest B.V. The Netherlands Contratual signing
ObjectLabs Corporation United States of America mLab database service
Zoho Corporation India Customer service desk