Last modified: 21st September 2018
RightMarket Limited ("we") are committed to protecting and respecting your privacy.
This policy (together with our Terms of Service and any other documents referred to in them) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
By submitting your personal data, you agree to this.
Personal data we collect
We may collect and process the following data about you:
- Questions, queries or feedback you leave, including your name, email address and contact number.
- Your email address and subscription preferences when you sign up to our email alerts, and how you use our emails (for example, whether you open them, and which links you click on).
- Your IP address, operating system and browser type, for system administration and application development.
- Cookies, to distinguish you from other users of the service. This helps us to provide you with a personalised experience and allows us to improve our service.
Where your data is stored
For the purposes of operating rightmarket.com, we store your data on secure servers in the European Economic Area (EEA).
We use certain sub-processors to assist in providing our services. Where we disclose personal data to a sub-processor, we put safeguards in place to ensure your personal data remains protected. Please see the section Sub processors below.
Keeping your data secure
Sending information over the internet is not completely secure, and we cannot guarantee the security of your data while it is in transit; any transmission is at your own risk.
Once we receive your information, we use strict procedures and security features to try to prevent unauthorised access.
Our service may, from time to time, contain links to and from the websites of our customers, partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
How we use your data
We use the data you provide to offer our services, which includes using this information to improve and personalise your experience.
We may also use the data to communicate with you, for example:
- Informing you of products or services which we feel may interest you, in a manner compliant with whether you have explicitly consented to be contacted for such purposes.
- To notify you about changes to our service.
- Informing you about your account.
- Informing you about security updates and product information.
Disclosing your information
We may disclose your personal data with your consent or as necessary to complete any transaction or provide any product you have requested or authorised.
We may disclose your personal data to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We also share data when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; to enforce or apply our terms of service and other agreements; and to protect the rights or property of RightMarket Limited.
We will not share your information with any other organisations for marketing, market research or commercial purposes, nor do we pass on your details to other websites.
How long we retain your data
We retain your data for only as long as is necessary to offer our services, which includes using this information to improve and personalise your experience and to communicate with you.
Cookies are small text files which contain a small amount of information that is downloaded to your computer or mobile device when you visit a website.
When you visit the website again, or visit another website which recognises that cookie, your device is able to communicate with the website and the website can read the information held in that cookie.
You can see a list of the Types of cookies used by rightmarket.com.
We use certain sub-processors to assist in providing our services.
A sub-processor is a third party data processor engaged by RightMarket, who has or potentially will have access to or process customer data (which may contain personal data).
We take steps to ensure that such sub-processors are also committed to protecting and respecting your privacy. Steps include a contractually binding data processing agreement covering personal data transfers.
Where a sub-processor may transfer your personal data outside the EEA, it will only be transferred to:
- countries that have been approved by European Commission as providing adequate protection, or
- to a third party that is Privacy Shield certified.
Please see more information in our Sub processors statement.
You currently have the right under the UK Data Protection Act 1998 to request what information we hold about you or ask us not to use any of the information we collect.
On the 25th May 2018, this will be replaced by the General Data Protection Regulation. You will have additional rights to erasure of your personal data and a portable export of your personal data.
In some circumstances, a fee may be incurred. You will need to provide two forms of identification. These can include:
- Driving licence
- Birth certificate
- Utility bill (from the last three months)
- Bank statement (from the last three months)
To get in touch, email email@example.com
You have a right to complain to the Information Commissioner's Office if you think that there is a problem with the way we are handling your data.